
Create a HIGH-TRUST culture using AGREEMENT-based language—NOT Expectations. Here's how:
❌ EXPECTATION-Based Language
Emotional Responses include frustration, pressure, lack of clarity, feeling undervalued, demotivation, resentment, disengagement, lack of ownership, and stress.
📢 "I need this done ASAP. Just make it happen."
🧐 "This is your job. You should already know how to do it."
⏳ "We don’t have time for questions—just follow the plan."
✅ AGREEMENT-Based Language
Emotional Responses: Clarity, shared responsibility, motivation, empowerment, trust, ownership, engagement, commitment, teamwork.
💬 "Let’s discuss how we can make this happen efficiently."
🔍 "How do you see this working, and what support do you need?"
🤝 "Let’s agree on the best approach and timeline together."
The best teams don’t just work under pressure—they work with purpose. And that starts with shifting from expectations to agreements.
👉 Does your company operate on expectations or agreements?
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