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I Stepped Out of Day-to-day at Dial800—and Launched a Side Business That Turned Misdialed Calls Into Millions.
Scott Richards at the Apple Store It was called Lemonade, and it only happened because I wasn’t buried in operations. Most founders never...
What’s the LAST Thing You Do in a GREAT Meeting?
Scott Richards Meetings I’ve asked dozens of people in my ProVisors group this question. Not one person said, “Rate it.” But rating a...
Break Free from the HiPPO Effect
Every company faces the challenge of the HiPPO—the "Highest Paid Person's Opinion." (The car is owned by the HiPPO) When the highest-paid...
When Do GOOD Habits Become BAD?
They become BAD when you lose balance, or they become rote. When building your empire takes over your life—consuming every moment of your...
Want happy employees and MORE profits?
Create a HIGH-TRUST culture using AGREEMENT-based language—NOT Expectations. Here's how: ❌ EXPECTATION-Based Language Emotional Responses...
Founders: Are You Leading, or Are You in the Weeds?
In the Weeds? As a founder, you’ve likely faced sleepless nights worrying about operational details. Maybe you’ve even woken up at 2 a.m....